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Approved guidance for support, security, cloud services, and business modernization.Getting helpPrintable guide3 articles
Getting helpHow to submit a support request
Send dnbtec the information needed to route and prioritize your request.
Read article →Getting helpInformation to include in a support request
Give the support team enough context to understand the impact and begin productively.
Read article →Getting helpWhen should a technology issue be marked urgent?
Use emergency priority for incidents that stop or seriously disrupt business operations.
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