dnb technologies LLC, doing business as dnb tec and providing services under the dnbprotec brand (“dnb tec,” “dnbprotec,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.
Information We Collect
We may collect your name, email address, telephone or mobile phone number, company or organization name, contact and account information, support request and service ticket information, device, computer, network, or technology-related information relevant to services we provide, appointment and scheduling information, billing and transaction-related information, communications you send to us, SMS opt-in and consent information, and other information you voluntarily provide.
How We Collect Information
We may collect information when you complete a website form, submit a support request, contact us by telephone, email, or text message, become a customer, enroll in a service, schedule an appointment or service visit, communicate with our team, provide information during service delivery, or voluntarily opt in to receive SMS communications.
SMS consent is requested through a separate opt-in disclosure, is voluntary, and is not a condition of purchasing goods or services.
How We Use Your Information
We may use personal information to provide, maintain, support, and improve services; respond to inquiries; manage service tickets and modernization engagements; communicate regarding appointments, services, accounts, and operations; process transactions; protect our customers and systems; and comply with legal obligations.
How We Share Information
We do not sell your personal information or share it with third parties for their independent marketing. We may disclose information to service providers performing essential functions on our behalf, when required by law, or when reasonably necessary to protect our customers, business, systems, rights, or safety.
SMS consent, SMS opt-in information, and mobile phone numbers collected for SMS communication purposes are not sold or shared with third parties or affiliates for their marketing or promotional purposes.
SMS Communications
If you voluntarily opt in, messages may include support ticket confirmations and updates, appointment communications, service notifications, account-related communications, and responses to customer-initiated requests. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures designed to protect personal information. We retain information for as long as reasonably necessary to provide services, maintain records, meet obligations, resolve disputes, protect systems and customers, and comply with applicable requirements.
Your Choices
You may contact us to request correction of certain personal information. You may opt out of SMS communications at any time by replying STOP.
Changes to This Privacy Policy
We may update this policy to reflect changes in services, practices, technology, or legal obligations. The effective date above indicates when it was last updated.
Contact Us
dnb technologies LLC
dba dnb tec
dnbprotec
Phone: 918-937-9362
Email: help@dnbtec.com
Websites: dnbprotec.com and dnbtec.com