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Before you reset a business password

Use the official sign-in page, protect MFA, and avoid turning one account problem into several.

Begin from the organization’s known sign-in page or application—not a link in an unexpected email or text message. Confirm that the account name and website are correct before entering credentials.

Use a new, unique password that is not used for any other account. Never share the password in a support form, email, or chat. dnbtec will not ask you to disclose it.

Approve a multi-factor authentication prompt only when you initiated the sign-in. If prompts arrive unexpectedly, deny them and report the activity. After a reset, update the credential only in approved applications and your organization’s password manager.

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