Submit the request as early as possible and include the employee’s full name, job title, manager, start date, work location, and whether a new or reassigned device is needed.
List the systems, shared mailboxes, files, printers, phone services, and security groups the employee should use. When possible, name an existing employee with the same access profile. Do not request broader access than the role requires.
Identify who is authorized to approve the access. dnbtec may pause the request until approval is confirmed. Credentials should be delivered through the organization’s approved secure method, not placed in the ticket.